{"id":1947,"date":"2019-09-29T17:36:09","date_gmt":"2019-09-29T15:36:09","guid":{"rendered":"https:\/\/tapeinvader.com\/?page_id=1947"},"modified":"2023-12-22T10:15:46","modified_gmt":"2023-12-22T09:15:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/tapeinvader.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Most frequent questions and answers<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to get in touch ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you have a question about your order or want to give us your feedback, feel free to\u00a0contact us by e-mail:<\/p>

info@tapeinvader.com<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich shipping methods do you offer ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Germany<\/h4>

We offer DHL and Deutsche Post shipping options, which takes 2-4 business days.<\/p>

Deutsche Post:\u00a0<\/strong>Small orders ship in padded envelope. No insured shipping.
DHL: <\/strong>No insured shipping. Please ask for insured shipping.<\/p>

International<\/h4>

We offer the DHL and Deutsche Post shipping option, which takes different amounts of time depending on the destination. We recommend DHL, as audio documents in Deutsche Post letters are in a legal grey area.<\/p>

DHL: <\/strong>No insured shipping. Please ask for insured shipping.
Deutsche Post:\u00a0<\/strong>Small orders ship in padded envelope. No insured shipping.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have not received my package yet<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Package lost?<\/h4>

If you miss a package or there are other issues with the shipment, please let us know immediately and we\u2019ll try to help you. Please write an e-mail to\u00a0info@tapeinvader.com<\/a>\u00a0including your order ID and a short description of the problem.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I redeem my download code ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Bandcamp digital download code<\/h4>

All of our releases include a free digital download code that can be redeemed at tapeinvader.bandcamp.com\/yum<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have not received my free download code yet<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We provide digital download codes with all our releases.<\/h4>

If you have \u200bpurchased in our stores (Bandcamp or on our website), we provide a Bandcamp digital download code.<\/p>

If you purchased an item in our webshop..<\/h4>

..we hand over the download codes with the purchased item. You should receive it with your package.<\/p>

Still no code?<\/h4>

If your product does not have a download code, please let us know at info@tapeinvader.com<\/a> and we’ll take care of it.<\/p>

Can’t wait?<\/h4>

If your goods have not arrived yet, please write an e-mail and we will send you a code asap.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you duplicate cassettes for me ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Unfortunately, no. We lack the time and capacity to accept external orders.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow eco-friendly are you ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Unfortunately, the production of cassettes and vinyls is not free of pollutants and polluting processes.<\/p>

However, we try to avoid packaging waste wherever possible. Our print products are all climate neutral. Climate neutral printing refers to the compensation of so-called greenhouse gases that have arisen in the production of a print product.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Most frequent questions and answers How to get in touch ? If you have a question about your order or want to give us your feedback, feel…<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1947","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tapeinvader.com\/en\/wp-json\/wp\/v2\/pages\/1947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tapeinvader.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tapeinvader.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tapeinvader.com\/en\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/tapeinvader.com\/en\/wp-json\/wp\/v2\/comments?post=1947"}],"version-history":[{"count":16,"href":"https:\/\/tapeinvader.com\/en\/wp-json\/wp\/v2\/pages\/1947\/revisions"}],"predecessor-version":[{"id":3041,"href":"https:\/\/tapeinvader.com\/en\/wp-json\/wp\/v2\/pages\/1947\/revisions\/3041"}],"wp:attachment":[{"href":"https:\/\/tapeinvader.com\/en\/wp-json\/wp\/v2\/media?parent=1947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}